Refund Policy is the agreement where you
inform customers about your policies regarding refunds. smartrecharge.co.in
is committed to process all refunds within 24 hours.Please note that banks take
3-5 days to process the refunds.
smartrecharge.co.in gives refund if payment
is successful, and payment is credited to smart recharge balance but user is
not able to get recharge. Fill in the Customer Support form and mention clearly your current
smart recharge balance and what problem you are facing with recharge. Please
note that banks take 3-5 days to process the refunds.
Login to , go to My Account and check your
smart recharge balance. If your payment is reflecting in smart recharge
balance, click on "Recharge" button against the cell number. If
payment is not added to smart recharge balance, Fill in the Customer Support
form and mention the transaction reference number you got from the payment. All
such requests will be processed within 24 hours and payment will be added to
smart recharge balance.
According to RBI regulation, it is not
possible to convert wallet amount into currency, therefore, we cannot refund
unless there is a problem with recharge.
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