Thursday, 3 November 2016

Refund Policy is the agreement where you inform customers about policies regarding refunds.

smartrecharge.co.in is committed to process all refunds within 24 hours.Please note that banks take 3-5 days to process the refunds.smartrecharge.co.in gives refund if payment is successful, and payment is credited to smart recharge balance but user is not able to get recharge. 

Refund Policy is the agreement where you inform customers about policies regarding refunds.Fill in the Customer Support form and mention clearly your current smart recharge balance and what problem you are facing with recharge. Please note that banks take 3-5 days to process the refunds.



Login to , go to My Account and check your smart recharge balance. If your payment is reflecting in smart recharge balance, click on "Recharge" button against the cell number. If payment is not added to smart recharge balance, Fill in the Customer Support form and mention the transaction reference number you got from the payment. All such requests will be processed within 24 hours and payment will be added to smart recharge balance.

According to RBI regulation, it is not possible to convert wallet amount into currency, therefore, we cannot refund unless there is a problem with recharge.

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